TSRI has the depth and breadth of experience to create and execute custom telesales campaigns to create demand for your products/services and build your sales pipeline. We have an exceptional team of callers located thought the country that are linked via a virtual infrastructure. Our high quality recruiting process and focused staffing model allows for caller/campaign matching based on regional dialect, technology solution experience and virtual market experience.
We are known for our high level of personalized attention from account managers/executive team on message formulation, campaign metrics, client reporting, etc., and for our stringent focus on measurable results.
Constant training and quality controls allows us to maximize appointment rates and deliver results for our clients.
- Account manager assigned to each campaign
- List creation and management
- Development of custom scripts
- Up to 6 months of lead nurturing
Calls can be made from 8:00 a.m. Eastern Standard Time to 8:00 p.m. Pacific Time and can be integrated with your existing phone system or made via toll-free numbers.
All activity and customer intelligence gathered is recorded in our sales automation system, TrackonIT® for prompt follow-up and analysis.
Outbound telesales campaigns are ideal for:
- Special Event Registration
- Customer Research
- Contract Renewals
- Overflow Sales Calls
- Follow-up to:
- Website Inquiry
- Direct Mail Campaign
- Web-based Promotion
Inbound Call Support
In this age of high tech, high touch is still an essential part of the sales process. Rather than losing customer inquiries to voice mail, TSRI offers an inbound call support center, where your overflow or campaign calls are forwarded to experienced and qualified telesales representatives.